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English, Japanese, Spanish, Portuguese (Brazil), French, German, Indonesian, Korean, Chinese (Simplified and Traditional) and Hindi. Whether your video, language pair and service can be done is confirmed when you ask.

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Paid videos must be at least 5:00 long. Seconds are rounded up for each video (5:01 counts as 6 minutes). The standard production time grows by 24 hours for every further 25 minutes, also beyond 150 minutes. For very long videos or several at once, the timing is agreed before we accept the order.

Every order: a finished MP4 video (H.264 video, AAC audio) and the subtitle file (SRT, UTF-8). Subtitles only: your video with the subtitles added. With AI dubbing: your video with the AI voice mixed in, with sync and volume checked. Aspect ratio, resolution and frame rate follow your original. Files are delivered in a Google Drive folder shared only with your e-mail address. Special formats are discussed before we accept the order.

Paid orders include two free revision rounds; the free sample includes one. One round is one set of changes you send together, delivered once as a revised version. Free rounds apply to requests that reach us within 168 hours of the delivery notice. Further rounds, or normal changes requested after 168 hours (even if free rounds are left), cost 19 USD per round if we can do them, after you agree and pay. Fixes for our own mistakes are always free. Major changes to the original video or script are quoted individually.

Choose 60, 120 or 300 minutes per month. Plans renew automatically, with no minimum term and no cancellation fee; cancellation takes effect at the end of the paid period. Unused minutes carry over up to 10, 20 or 50 minutes, are used first and expire at the end of the next period. Changes of minutes or service apply from the next renewal. If a renewal payment fails, you have 7 days to pay; if you pay then, your new month starts on the payment date.

We quote only the missing minutes at the one-off rate (minutes × $80 ÷ 30, or × $100 ÷ 30 with AI dubbing), from 1 minute. Example: 10 minutes left and a 15-minute video → 5 missing minutes, $13.33 for subtitles. Nothing is charged automatically: we start after you agree and pay.

In elapsed hours, 24 hours a day, including weekends and holidays. Subtitles: 48 hours for videos up to 25 minutes, plus 24 hours for each further 25 minutes; with AI dubbing, 48 hours more. The time starts when payment, usable materials and the agreed languages and content are all confirmed.

Before production starts, one-off orders are generally refunded in full. For monthly plans, the reserved minutes go back to their original allowance (minutes whose validity has already ended are not restored), and any extra payment for missing minutes is refunded in full. After production has started, cancellations at your request are generally not refunded, and reserved minutes are used. If we cannot deliver, we refund the part not provided. Where the applicable law requires otherwise, the law comes first.

First-time customers can ask for one free sample: 3 minutes, one target language, delivered as a finished video. We agree the segment first. No payment is needed and there is no fixed delivery time. It includes one free revision round within 168 hours of delivery; further changes cost 19 USD per round if we can do them.

We choose from standard AI voices to suit the speaker and the video. If you would like a particular voice, tell us and we will check whether it can be used. We do not clone anyone's voice. You can ask for a different voice as part of your revisions.

Share a download link from any service (for example Google Drive or Dropbox); we check that the file downloads and plays. Quotes are valid for 7 days (168 hours) from when we send them. Payment is online through Stripe in US dollars, after you approve your quote.